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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Maria Ratliff

Maria Ratliff

March 7, 2026

5  out of  5
rating by Maria Ratliff
"Thank you so much for all you do Sharon amd the team! Sharon has being our main contact and she is absolutely wonderful!"
We responded:
"So happy to hear Sharon has been helping you with your insurance needs so well! She is such an asset to our team! Thank you for the kind 5-star review! We appreciate the loyalty of you and your wonderful family!😀"
Profile photo of Matthew Ratliff

Matthew Ratliff

March 6, 2026

5  out of  5
rating by Matthew Ratliff
"Sharon and the whole team at Nancy Ellis' office are awesome! They have always been so helpful. We have had our whole family's auto and home insurance with State Farm. They offer us discounts and let us know how we can save money on our home and auto. They truly look out for us and we appreciate it. With much appreciation for all you do! Matt Ratliff"
We responded:
"Thank you Matthew for taking the time to write such a kind 5-star review. We appreciate the confidence you place in our Nancy Ellis State Farm Agency handling your automobile and homeowner’s insurance. We agree that Sharon is very committed and caring with her insurance explanations.😀"
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Karen King

March 6, 2026

5  out of  5
rating by Karen King
"Nancy and Sharon walked me through the Medicare process and are very knowledgeable in that area. We also moved our car and renter's insurance to them. State Farm has great rates, and Nancy and her staff are amazing!"
We responded:
"Karen, thank you so much for your very thoughtful 5-star review! We are very grateful to have you and your husband as part of our Nancy Ellis State Farm Agency! Glad to be helping you with your Automobile, Renters and now the Medicare Supplement Coverage. We appreciate you and your referrals as well!😀"
Profile photo of Maria Ratliff

Maria Ratliff

March 6, 2026

5  out of  5
rating by Maria Ratliff
"We have been with Nancy Ellis - State Farm Insurance for a long time now and I have to say they are top notch! We especially appreciate Sharon Finochio , who has helped us with the constant changes to our policy because of our growing family. There are 5 drivers /6 vehicles plus our home that they have been insuring . ( Kids growing up, good grades, diplomas etc. she always has looked out for the discounts for us. I have had to call many times with questions or/changes to our policies and Sharon ALWAYS take care of everything. I send an enormous THANK YOU to her and everyone at the office. In a time with so much darkness in the world Nancy Ellis, State Farm’s group is the light especially Sharon! Thank you Maria Ratliff"
We responded:
"Oh my goodness Maria, thank you for your very kind 5 star review! We are so blessed to have you and your family as part of the Nancy Ellis State Farm Agency. Our team is very fortunate to have Sharon here to help our policyholders with all of their family insurance needs. Please know how much you are appreciated!😀"
Profile photo of Haley Sheehan

Haley Sheehan

March 4, 2026

5  out of  5
rating by Haley Sheehan
"Nancy and her team are wonderful - caring, compassionate, caring and supportive!"
We responded:
"Thank you for the very kind 5 star review, Haley! Please know we appreciate you and your trust in Nancy Ellis State Farm Agency.😀"
Profile photo of Bernadette Gialloreto

Bernadette Gialloreto

February 19, 2026

5  out of  5
rating by Bernadette Gialloreto
"Exceptional customer service! 100%. Everyone in the office is knowledgable, professional, honest, prompt -- I only left her because I moved out-of-state. I cannot say enough good things about this office. Do not hesitate - go with Nancy!"
We responded:
"Thank you for such a lovely 5-star review, Bernie! We certainly go way back with how long you were insured with our office. Please know how much you are appreciated! 😀"
Profile photo of Sabrina Wrabley

Sabrina Wrabley

February 18, 2026

5  out of  5
rating by Sabrina Wrabley
"Nancy’s office is so lovely! They were really helpful and everyone was so friendly!"
We responded:
"Thank you for your 5-star review, Sabrina! Please know we appreciate you and we are always here to help with all your insurance needs.😀"
Profile photo of Emily F

Emily F

February 17, 2026

5  out of  5
rating by Emily F
"I spoke to Sharon on the phone and she was incredibly kind and helpful! This was my first time dealing with an insurance company and she made the process very quick and easy to navigate. She was also very easy to communicate with via text, flexible with my schedule, and understanding. I will definitely continue using this insurance office in the future!"
We responded:
"Welcome to Nancy Ellis State Farm Insurance Agency, Emily! We are happy your experience with Renter’s Insurance was so positive working with Sharon in our office. We look forward to helping you with all of your insurance needs.😀"
Profile photo of Kayla Gwaltney

Kayla Gwaltney

February 14, 2026

5  out of  5
rating by Kayla Gwaltney
"Excellent team!"
We responded:
"Thank you very much for the 5-star review, Kayla. We appreciate the kind words about our Nancy Ellis State Farm Agency!😀"
Profile photo of Anne Praino

Anne Praino

February 13, 2026

5  out of  5
rating by Anne Praino
"Sharon F. is great. Always prompt, professional and helpful. Anytime something comes up or I have a new insurance need, Sharon helps me make the best decision for my situation. Highly recommend."
We responded:
"Thank you for taking the time to write such a kind 5-star review, Anne. .Sharon is so great at helping our policyholders with all of their insurance needs and questions. We all appreciate your continued business and trust in our State Farm Agency.😀"
Profile photo of Macia Letsky

Macia Letsky

February 13, 2026

5  out of  5
rating by Macia Letsky
"Nancy Ellis and team are the kindest and best in the business! Super helpful and answered all of the questions I had. Definitely would recommend to anyone in the West Chester area- they’ve got you covered!"
We responded:
"Macia, thank you for the lovely 5-star review. We are all pleased that you feel so confident with your experience here at Nancy Ellis State Farm Insurance! Thank you for recommending us to your friends and family.😀"
Profile photo of John Seber

John Seber

February 13, 2026

5  out of  5
rating by John Seber
"We have been with Nancy for 2-3 years now. Have not had a bad experience. Very quick responses when you need them and very reasonable price! Would absolutely recommend."
We responded:
"Thank you for the 5-star review, John! It means a lot that you recommend our State Farm Agency to others who are looking for reasonable automobile and homeowner’s insurance. We are here to help you with all of your insurance needs. 😀"
Profile photo of Carrick Borillo

Carrick Borillo

February 12, 2026

5  out of  5
rating by Carrick Borillo
"Excellent service! Nancy was very knowledgeable, responsive, and truly went above and beyond to make the process easy. Highly recommend for anyone looking for great customer care and support!"
We responded:
"Thank you for the thoughtful 5-star review, Carrick! Our Nancy Ellis State Farm Agency is appreciate of your business. Thank you for recommending us to others looking for attentive customer service. 😀"
Profile photo of Alexandra Zirngibl

Alexandra Zirngibl

February 11, 2026

5  out of  5
rating by Alexandra Zirngibl
"This is a dedicated office that works hard because they care about their customers! I would definitely recommend this office to people I know who are looking for quality customer service for various insurance needs!"
We responded:
"Thank you so much for the very kind 5-star review, Zan! We believe in exceptional customer service here at Nancy Ellis State Farm insurance Agency! We appreciate you!!😀"
Profile photo of Jassy W

Jassy W

February 11, 2026

5  out of  5
rating by Jassy W
"Great experience!"
We responded:
"Thank you for your 5-star review, Jessy! We are very happy you had a good experience with our office. We are always here to help your with any of your insurance needs and questions. 😀"
Profile photo of Kaitlynn Seber

Kaitlynn Seber

February 10, 2026

5  out of  5
rating by Kaitlynn Seber
"Sharon and the entire office have been so easy to work with! We have been customers for several years and all of our transactions have been seamless. Everyone we’ve encountered has been so friendly and they are extremely efficient when it comes to handling any issues we’ve had. Their communication is top tier, and I would highly recommend them for all of your insurance needs."
We responded:
"Thank you so much Kait for putting your trust in our Nancy Ellis State Farm Agency! We appreciate your thoughtful 5-star review! Our office team is here to help you with all of your insurance needs. Sharon truly is very caring at making sure you understand your auto and homeowners’s policies. 😀"
Profile photo of Molly Borillo

Molly Borillo

February 9, 2026

5  out of  5
rating by Molly Borillo
"Nancy and her team are worth more than five stars! When my husband and I reached out for a quote, her team was so helpful in explaining all the details for our home and auto policies. They never made me feel like I was asking a silly question when reviewing the policy terms. I feel very confident in understanding our home and auto coverage. Since being insured with Statefarm, we had to call their office for one house incident we had, and Nancy provided resolution same business day! Plus the Statefarm iPhone app is very easy to use."
We responded:
"Thank you so much for the very kind 5-star review, Molly! We are so happy that you and your husband feel confident with your automobile and homeowner’s insurance coverage choices. Our team will be here to help you with all the questions you may have. We appreciate your continued business!😀"
Profile photo of Feliciana Watson

Feliciana Watson

February 6, 2026

5  out of  5
rating by Feliciana Watson
"What a great experience. Just genuinely a caring and nice agency."
We responded:
"Thank you so much for the 5-star review, Feliciana. We are all so pleased that you had such a great experience with our Nancy Ellis State Farm Agency!😀"
Profile photo of Dylan Wesson

Dylan Wesson

February 4, 2026

5  out of  5
rating by Dylan Wesson
"I can’t say enough good things about State Farm and Alexa. She is friendly, professional, and incredibly easy to work with. Highly recommend Alexa if you’re looking for someone reliable and attentive!"
We responded:
"Thank you for the 5-star review, Dylan! Very happy to hear you were greeted with professional and friendly customer service with Alexa. We are always here to help you with all of your insurance needs and questions. 😀"
Profile photo of Joy Smiley

Joy Smiley

February 4, 2026

5  out of  5
rating by Joy Smiley
"I’ve had a great experience working with State Farm, and Alexa in particular has been incredibly helpful. She’s responsive, knowledgeable, and takes the time to explain things clearly without making it feel overwhelming. I always feel supported and confident that my questions and needs are handled promptly. Highly recommend!"
We responded:
"Thank you for the lovely 5-star review, Joy. We are all happy that Alexa was able to make you feel supported with all of your insurance needs in a professional and confident way. We appreciate you!😀"
Profile photo of John Havens

John Havens

February 4, 2026

5  out of  5
rating by John Havens
"Great service as we have come to expect over the last 15 years!"
We responded:
"Thank you for taking the time to give us a 5-star review, John. We sincerely appreciate your loyalty here at the Nancy Ellis Insurance Agency. It is a pleasure to have such kind policyholders!😀"
Profile photo of Alexa Seber

Alexa Seber

February 4, 2026

5  out of  5
rating by Alexa Seber
"Nancy Ellis State Farm Insurance Agency is incredibly welcoming. Nancy’s team is very knowledgeable, friendly, and thorough when explaining policies and answering questions. And to top it off, the auto rates are becoming more and more affordable! Highly recommend this insurance agency for all of your insurance needs!"
We responded:
"Thank you so much for the wonderful 5 star review! Yes, our automobile rates have reduced significantly. We are here to help you with all of your insurance needs. 😀"
Profile photo of Tran Truong

Tran Truong

January 29, 2026

5  out of  5
rating by Tran Truong
"I was in search for home and auto insurance, have talked to many agents and Matt-State Farm is very professional and knowledgeable. I was able to get my coverage at a reasonable price. Highly recommended."
We responded:
"Thank you Tran for the very kind 5-star review! So happy to hear that Matt was able to help you with your automobile and homeowner’s insurance. Saving you money on your insurance premium is great! Welcome to our Nancy Ellis State Farm Agency!😀"
Profile photo of Elizabeth Raven

Elizabeth Raven

January 21, 2026

5  out of  5
rating by Elizabeth Raven
"I dont think you could find a nicer insurance experience. Very kind people, answered all of my questions with no judgements and no room for confusion. 10/10"
We responded:
"Welcome to our Nancy Ellis State Farm Insurance Agency, Elizabeth! Thank you for taking the time to write a very kind 5-star review! So glad you feel confident about your insurance choices.😀"
Profile photo of Kimberly Keel

Kimberly Keel

January 21, 2026

5  out of  5
rating by Kimberly Keel
"I have been a policy holder with this State Farm Office for over 20 years and now have multiple lines of coverage with them. The staff is friendly, knowledgeable, and very responsive whenever I have questions or need assistance. Communication is clear and timely, and I always feel like my business is genuinely valued. My most recent interaction with Sharon to update my insurance with my new car was fast and easy. She was knowledgeable and very pleasant on the phone….which is not easy to come by these days. She also took the time to ask me a few questions without being overly intrusive. It’s refreshing to work with a company that prioritizes customer service and client appreciation. Great job!!!"
We responded:
"What a lovely 5-star Google Review, Kimberly! We have appreciated your loyalty and opportunity to help you with all of your insurance needs. We believe wholeheartedly in prioritizing customer service! So glad Sharon was able to efficiently and professionally take care of your most recent insurance need. Thank you for your continued business.😀"