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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sophia Reagan

May 29, 2026

5  out of  5
rating by Sophia Reagan
"Incredible costumer service. The representative I spoke with, Matt, made the process of setting up my account and insurance super easy and was a pleasure to speak with. I definitely recommend the Nancy Ellis Agency."
We responded:
"Welcome to our Nancy Ellis, Agent-State Farm Insurance Office, Sophia! Happy to hear that Matt answered all of your questions and was able to set you up properly with Renter’s Insurance. We are always here to help with any of your insurance needs. We appreciate the kind words about incredible customer service. 😀"
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Jake Zingani

May 27, 2026

5  out of  5
rating by Jake Zingani
"Matt was very clear on the coverage and everything that went into the policy. Before speaking with Matt I found that my coverage with another company was poor and overpriced for what I would get if I was to get into an accident. Highly recommend Matt if your in the market for insurance"
We responded:
"We are so happy you would highly recommend our State Farm Insurance Office. Glad to hear Matt was able to help you with a more reasonable rate and overall better coverage on your automobile policy. We appreciate your 5-star review!😀"
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Dawn Prall

May 26, 2026

5  out of  5
rating by Dawn Prall
"Matt is the consumate insurance guy! honest, friendly, knowledgeable, persistent without being annoying and thorough. I am a new customer and so far so good."
We responded:
"Welcome to our Nancy Ellis-State Farm Insurance Office. We appreciate the 5-star review! Matt is a wonderful team member who consistently is very helpful with all insurance needs. So glad you are pleased with the customer service you received. 😀"
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Dianah

May 19, 2026

5  out of  5
rating by Dianah
"Been with State Farm for about 20 years. Their service is exceptional and well worth the premium. All of the agents in Nancy Ellis’s office are very knowledgeable and helpful. I am so very glad I am with them."
We responded:
"What a very kind 5-star review, Dianah! We are so happy you enjoy our office and feel you receive great service. We are always here to help you with all of your insurance needs! Thank you for your loyal business!😀"
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Noah R. Helm

May 18, 2026

5  out of  5
rating by Noah R. Helm
"So helpful with my student renter’s insurance policy. Went above and beyond to help me and my roommates to comply with our landlords requirements."
We responded:
"So glad Sharon was able to help you with your Renter’s Insurance, Noah. Thank you for your 5-star review! Nancy Ellis, Agent-State Farm Insurance😀"
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Jay

May 18, 2026

5  out of  5
rating by Jay
"Worked with Matt at Nancy Ellis State Farm. Very helpful they are great! An overall review really helped me understand the ins and outs of my State Farm Coverage. Thank you Nancy Ellis Office!"
We responded:
"Thank you for the wonderful 5-Star review, Jay. It was great to see you in the office this morning. Glad to hear you felt so good about the way Matt explained all your insurance coverages. We all appreciate your continued business!😀"
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Dave

May 15, 2026

5  out of  5
rating by Dave
"Yasmin was amzing getting my new car on insured quicky and made me smile the whole time!"
We responded:
"Thank you Dave for the 5-star review! So glad to hear that Yasmin helped you with your new car insurance. We are extra happy you smiled the whole time!😀"
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Sally Cheung

May 15, 2026

5  out of  5
rating by Sally Cheung
"I’ve been with this State Farm office for over ten years, and their service has always been outstanding. My experiences with the team have consistently been positive, and today was no exception. From the warm greeting I received from Alexis (I believe that’s her name) to the efficient support from Sharon, everything was friendly, smooth, and productive. Love the customer service. I highly recommend this team. For context, we have multiple products with State Farm, and so far, everything has been great!"
We responded:
"Thank you for such a lovely 5-star review, Sally. We appreciate your many years of loyalty to Nancy Ellis State Farm Insurance Agency. Thank you for recommending us to your friends and family. We love that you are so pleased with our customer service. 😀"
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Blu Leiby

May 14, 2026

5  out of  5
rating by Blu Leiby
"They handled all issues with my car accident which included car repair and medical claims efficiently. Always available to answer questions. I am very pleased with the service I received."
We responded:
"We are happy to hear that you were pleased with your automobile claim experience. Thank you for the trust you place in our office. We appreciate your business, Blu. Nancy Ellis, Agent-State Farm Insurance.😀"
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Sydney Scherrer

May 14, 2026

5  out of  5
rating by Sydney Scherrer
"Sharon and the entire team, with Nancy Ellis, are amazing. Amazing for my renters insurance, amazing for our car accident, and all insurance. So thankful to be able to say I trust my insurance!"
We responded:
"Sydney, we all thank you for the very kind 5-star review. We are always here to help you with all of your insurance. Your trust means so much to our Nancy Ellis,Agent -State Farm Insurance Office!😀"
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Kathy Lerner

May 12, 2026

5  out of  5
rating by Kathy Lerner
"Nancy and her team provide quality service and always help in deciding the right insurance for your needs. Highly recommend."
We responded:
"How kind of you, Kathy for taking the time to write a 5-star review regarding our State Farm Insurance Office! We appreciate you believing in us and recommending us to others. "
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Maddie Smiley

May 11, 2026

5  out of  5
rating by Maddie Smiley
"Nancy and her team are so kind and helpful! Highly recommend them for any of your insurance needs!"
We responded:
"We appreciate your 5-star review, Maddie! We are always here to help you with your insurance needs here at Nancy Ellis, Agent-State Farm Insurance.😀"
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Seber Family

May 6, 2026

5  out of  5
rating by Seber Family
"If you are looking for a welcoming, professional, and responsive insurance agency, Nancy Ellis & her team are the absolute best! Highly recommend their office for all of you your insurances needs!!"
We responded:
"A big thank you for trusting our West Chester team with your insurance needs. We’re so glad to hear you had a great experience with us. Nancy Ellis - State Farm Insurance Agent"
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Matt K

April 28, 2026

5  out of  5
rating by Matt K
"Nancy Ellis is a fantastic agent. She’s responsive, honest, and always goes the extra mile to help. I highly recommend her and her team for anyone looking for great rates and great service."
We responded:
"We all appreciate your very kind 5-star review, Matt. Thank you for recommending our office to others in the states of PA & DE! Nancy Ellis, Agent- State Farm Insurance"
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Valerie Caldwell

April 22, 2026

5  out of  5
rating by Valerie Caldwell
"A family friend of mine recommended Nancy's office when I was moving from Ohio to Pennsylvania. I spoke with her office and they made it so easy to set up my car insurance with them! The staff and Nancy were so friendly and helpful and explained everything to me in a way that made sense. Great communication and best price I could find for car insurance! Highly recommend!"
We responded:
"We thank you so much for the lovely 5-star review, Valerie! We are honored that you selected our office when you transferred in from Ohio. Please know we are here to help with all of your insurance needs. It means the world to us that you would recommend Nancy Ellis, Agent-State Farm Insurance. 😀"
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Anna Petriccione

April 14, 2026

5  out of  5
rating by Anna Petriccione
"I’ve had the pleasure of working with Nancy and Alexa through digital marketing, and they are truly one of the most hands-on, dedicated teams I’ve come across. You’re always greeted with a smile, and their kindness and professionalism stand out right away. Even without being a policyholder, it’s clear they run their business with integrity and genuinely focus on building trust and strong relationships. They care deeply about the people they serve and consistently go above and beyond. Highly recommend connecting with them!"
We responded:
"Thank you for such a thoughtful 5-star review! It has been a pleasure working with you. We appreciate the fabulous customer service from you that we strive to always give our wonderful policyholders. 😀"
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Izzy

April 9, 2026

5  out of  5
rating by Izzy
"Working with State Farm agents at Nancy Ellis has been an absolute pleasure. They are always incredibly helpful, responsive, and handles everything I need in a timely manner. I really appreciate how they consistently go above and beyond to find me the best rates possible while making the entire process smooth and stress-free. It’s rare to find someone so reliable and dedicated—highly recommend!"
We responded:
"Thank you Izzy for the confidence you have in our office. It is a pleasure to have you and your family as policyholders. We will always be here to help you navigate your insurance needs as life changes. Thank you for recommending us to others who seek reliable and stress free insurance processes. Nancy Ellis Agent-State Farm Insurance.😀"
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Nick Russo

April 6, 2026

5  out of  5
rating by Nick Russo
"My experience with Nancy Ellis-State Farm was easy and handled well and professionally. I would recommend her to anyone that asks."
We responded:
"We are so glad you would recommend our State Farm Office to others looking for insurance quotes and quality customer service. Thank you Nick for the 5-star rating. We all appreciate you! Nancy Ellis Agent-state Farm Insurance 😀"
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Annie

April 2, 2026

5  out of  5
rating by Annie
"Great service and awesome business!"
We responded:
"We appreciate your trust in us! We’re here anytime you have questions, need help or want to review your policy. Nancy Ellis- State Farm Insurance Agent😀"
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Tracy Shevlin

April 2, 2026

5  out of  5
rating by Tracy Shevlin
"Highly Recommend!! Alexa was super friendly, helpful and knowledgeable!"
We responded:
"Hi Tracy, thank you for taking the time to write a 5-star review! We appreciate the confidence you have in our Nancy Ellis State Farm Insurance Agency! So glad Alexa was such a great help!😀"
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Mary A

April 1, 2026

5  out of  5
rating by Mary A
"The most AMAZING service ever! Nancy is the BEST and I would recommend to anyone! I would give 6 stars if I could!"
We responded:
"Mary, what a very kind 5-star review! All of us at Nancy Ellis State Farm Agency feel honored that you would give us 6 stars if you could!😀"
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Julie Theuer

April 1, 2026

5  out of  5
rating by Julie Theuer
"Nancy Ellis and her State Farm team were fantastic to work with—professional, responsive, and incredibly helpful. They made everything easy and stress-free. Highly recommend!"
We responded:
"We all here at Nancy Ellis State Farm -West Chester appreciate your very kind 5-star review! Thank you for highly recommending our office to your friends and family. 😀"
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Eric Light

April 1, 2026

5  out of  5
rating by Eric Light
"Family owned business that cares about their clients. Everyone who answers the phone is excellent. Highly recommend!!"
We responded:
"We so appreciate your 5-star review, Eric! It is a privilege to do business with you and your family! We will always be here to help you with all of your insurance needs and concerns. Thank you for recommending us to others.😀"
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Victoria Lopez

April 1, 2026

5  out of  5
rating by Victoria Lopez
"Sharon has been a pleasure to work with at State Farm. She was so kind, provided all the information we needed, and answered any questions that we had. She was very thorough in explaining the enrollment process for life insurance and explained everything in ways that we understood. My husband and I feel very comfortable with Sharon and know we can always reach out if we need to!"
We responded:
"Thank you for such a lovely 5-star review, Victoria. Sharon really enjoyed working with you and your husband uncovering all the insurance needs. The Life Insurance is so important as you both realize. We appreciate the confidence you have placed in The Nancy Ellis West Chester State Farm Agency.😀"
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matt vacca

March 31, 2026

5  out of  5
rating by matt vacca
"I had a great experience working with Sharon Finochio at the Nancy Ellis State Farm office in West Chester. Sharon was incredibly patient, easy to communicate with, and always accessible whenever I had questions. She really took the time to walk me through my options and made sure I understood everything clearly. She went out of her way to find me the best possible deal without any pressure. I highly recommend working with Sharon and the team!"
We responded:
"We so appreciate your very thoughtful 5-star review, Matt! Sharon is such a wonderful person and an amazing part of our team. She is very thorough and always has our customer’s insurance needs front and center. The Nancy Ellis Insurance Agency will be here to help. 😀"